Privacy Policy

Privacy Statement:

Your right to privacy is very important. We recognize that when you choose to provide us with information about yourself, you trust us to act in a responsible manner. We believe this information should only be used to help us provide you with better service. That's why we have put a policy in place to protect your personal information. Below is a summary of our policy. Please note that not all sections of this policy apply to all services or users.

Personal Information:

When you visit our e-commerce service ("Service") we collect a variety of personal information depending on who you are and how you entered the Service. We may collect browser type and IP address for all visitors to the Service. We collect information when you visit our store and during the purchase process. This information includes your name, address, email address, credit card information, and shopper preferences. Shopper preferences consist of the URL indicating where you came from when you entered the Service, information regarding the products you purchased and which pages you viewed once you entered the Service. The shopper preferences are then aggregated and used by us to help us to improve our Service and to perform demographic analysis for our marketing programs.

Cookies:

We collect some shopper information through the use of cookies. We use cookies to help us provide you with a better shopping experience. Cookies are used to collect order information as you select items for purchase. Additionally, you have the option during the shopper registration process to have us place a cookie on your computer to record your registration information so that you can shop without having to re-register each time. Cookies are harmless and they do not contain any personal or private information. Cookies from our Service can ONLY be read by our Service and they must be turned on in order for you to use our Service.

Disclosure of Shopper Information to 3rd Parties:

Louis L'Amour Enterprises, Inc. does not randomly sell, trade, or rent your personal information to others. We may release your information to trustworthy third parties, but you can tell us not to by sending a blank e-mail message to noemail@louislamour.com. (If you use more than one e-mail address to shop with us, send this message from each e-mail account you use.) Also, Louis L'Amour Enterprises, Inc. may provide aggregate statistics obtained by cookies and shopper preference information (or a subset of such information) about our customers, sales, traffic patterns, and related site information to reputable third-party vendors, but these statistics will include no personally identifying information. Louis L'Amour Enterprises, Inc. may release account information when we believe, in good faith, that such release is reasonably necessary to (i) comply with law, (ii) enforce or apply the terms of any of our user agreements or (iii) protect the rights, property or safety of Louis L'Amour Enterprises, Inc., our users, or others. In addition, Louis L'Amour Enterprises, The Louis L'Amour Trading Post, Louis L'Amour's Lost Treasures and other affiliated groups may use your information for the purposes of marketing products, services and ideas that meet our stringent criteria for quality, and appropriatness for our customers.

Additional Information:

There are occasions where we may ask for additional information. We do this to be able to better understand your needs, and provide you with services that we believe may be valuable to you. Prior to collecting additional information, we will explain the purpose for which the information will be used. In addition, we may keep information regarding your communications with us such as emails and feedback.

Security:

We will take appropriate steps to protect your privacy. Whenever you provide sensitive information (for example, a bank account or credit card number), we will take reasonable steps to protect it. When you place orders or access your account information, we offer the use of a secure server. The secure server software (SSL) encrypts all information you input before it is sent to us. Furthermore, all of the customer data we collect is protected against unauthorized access. We will also take reasonable security measures to protect your personal information in storage. Credit card numbers are used only for payment processing and are not used for marketing purposes (read our Secure Shopper Guarantee). Except as stated in this Privacy Statement, we will not provide any of your personal information to other companies or individuals without your permission. However, we may release personal information (including access logs) in response to all court orders and lawful requests from governmental authorities.

Links:

Our Service may provide links to third party sites. Since we do not control those websites, we encourage you to review the privacy policies of these third party sites.

Children:

The Louis L'Amour Enterprises, Inc. website is family friendly and contains no "adult" content. However, certain sections of the site allow for visitors to post messages and while we make every effort to police the content of posted messages, we cannot guarantee the suitability of any of the content for persons under the age of 18. For the purpose of purchasing merchandise, the Service is not designed for children under the age of 18.

Your Consent:

By using our Web site, you consent to the collection and use of this information by Louis L'Amour Enterprises, Inc. If we decide to change our privacy policy, we will post those changes on this page so that you are always aware of what information we collect, how we use it, and under what circumstances we disclose it. Tell us what you think Louis L'Amour Enterprises, Inc welcomes your questions and comments about privacy. Please send e-mail to feedback@louislamour.com.

Questions?

We welcome comments and questions on this privacy statement. Due to the rapidly evolving technologies on the Internet, we may occasionally update this privacy statement. All revisions will be posted to this site. Questions regarding this statement should be directed by email to feedback@louislamour.com or by mail to:

Louis L'Amour Enterprises, Inc.,
P.O. Box 1211,
Issaquah, WA 98029